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Feline Adoption Counselor/Care Technician (part-time opening)
As the face and voice of the ARLGP to the adopting public, Feline Adoption Counselors/Care Technicians are responsible for fostering a spirit of goodwill and trust between the public and the shelter, delivering superior customer service, maintaining clean, humane and healthy living conditions for pets in the shelter, advocating for animals in our care and in the community, educating the public about Animal Refuge League of Greater Portland services, procedures and policies, as well as basic animal care and health and behavior counseling. The Feline Adoption Counselor/Care Technician position requires exemplary phone and in-person customer service skills functioning at a high-level in a fast paced, sometimes emotionally charged atmosphere. ARLGP staff must interact with the public in all manner of transactions in a calm, professional, non-judgmental way. Candidates must possess a high degree of initiative, be detail oriented, punctual, dedicated, adept at multi-tasking in a busy environment and be able to consistently contribute positively in order to function in a team atmosphere. The people that excel in this position really enjoy managing multiple priorities, are able to stay good-natured and positive under stress and find working with the public genuinely enjoyable and energizing.
The ability to learn safe animal handling skills is required, as is the desire and demonstrated ability to become conversant on the Meet Your Match program, the basics of training and common cat behaviors as well as basic feline health in order to assist the public with frequently asked questions and to provide post-adoption support.
Computer competency and the ability to work in a database is a must in order to process incoming animals efficiently and to maintain accurate animal records, as is the ability to type and use the internet. Weekend shifts and occasional holiday work are required. This position is part time, at 24 hours per week with necessary flexibility in scheduling.
To apply: please send resume and cover letter to firstname.lastname@example.org with subject line 'Feline Adoption Counselor/Care Technician' or mail to PO Box 336, Westbrook ME 04098
Read the complete job desciption here
The ARLGP is interested in working with area college students for unpaid internships. Duties include administrative tasks working with the Business Manager, Development Director, Volunteer Coordinator, Community Relations Manager and various projects throughout the shelter. Specific tasks range from updating the website, to attending events and performing data entry. If you are interested in an internship with the ARLGP, please complete our internship application and return to Sophia Bahlkow, Volunteer Coordinator, at email@example.com.