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Visitor Services Representative
This full-time Visitor Services Representative position requires exemplary phone and in-person customer service skills functioning at a high-level in an emotionally charged atmosphere. Candidate must interact with the public in all manner of transactions in a calm, professional, non-judgmental way, delivering the message of the ARLGP, its procedures, policies, programs and protocols. Candidate must possess a high degree of initiative, be detail oriented, punctual, have a sense of humor and be able to contribute positively in order to function in a team atmosphere.
Safe animal handling skills with dogs, cats and small animals is required, as is the desire and demonstrated ability to become conversant on the basics of training and common behaviors in order to assist the public with frequently asked questions.
Genuine love of working with the public is essential for this position. Weekend shifts and occasional holiday work is required. This position is full time, at 40 hours per week.
To apply, please send resume and cover letter to:
Lynne Cooper, Guest Services Manager
Fax to: (207) 854-4105 (preferred method)
Email to: email@example.com
Mail to: PO Box 336, Westbrook ME 04098
The ARLGP is interested in working with area college students for unpaid internships. Duties include administrative tasks working with the Business Manager, Development Director, Volunteer Coordinator, Community Relations Manager and various projects throughout the shelter. Specific tasks range from updating the website, to attending events and performing data entry. If you are interested in an internship with the ARLGP, please complete our internship application and return to Sophia Bahlkow, Volunteer Coordinator, at firstname.lastname@example.org.